IMPORTANT:

Parents MUST contact the surgery for the each Independent doctor’s appointment policy in regards to Skin checks for children under the age of 16.

If you have any flu like symptoms please contact us by phone if you have an appointment or visiting our clinic for further instructions.

Please do not arrive any earlier than 5 minutes prior to your appointment time unless you are a new patient. New patients MUST arrive 15minutes prior to complete the new patient registration form.

Please be patient when you are attempting to contact the practice as reception staff are dealing with an unprecedented number of enquiries.

Please show respect and understanding when dealing with the reception staff as the Practice cannot tolerate rudeness or aggression towards them as they are only performing their role as required by the Doctors and the Practice guidelines.

Due to the clinic's extremely busy schedules and waiting period for an appointment, it is your doctor's policy that if you do not attend your appointment or cancel your appointment with 24 hrs notice a fee of $60.00 will be incurred and another appointment will not be made until this account is paid.

We thank you for your understanding and co-operation.

Appointments

Patients may make an online booking via our website or will be able to make telephone bookings between 9am to 5.00pm Monday to Friday or personally attend the Practice in the first instance.

This centre operates on an appointment basis only.

Waiting Times:

Sometimes GPs are delayed by patients with urgent or complex issues. We apologise if you're asked to wait and thank you for your patience.

Unexpected Delays

We hope that you understand that delays sometimes occur due to unforeseen circumstances beyond our control. At all times we will endeavour to make your wait as short as possible.